Our staff are expert service providers who work to bring optimal performance to all your network connections

Remote Technical Support

Our world-class remote support center located in Tulsa Oklahoma enable us to provide you a higher standard of technical support and reduce support costs.

Network and Server Monitoring

We provide highly successful solutions through mission-critical remote monitoring of any server or network components and communication circuits for detecting errors and sending alerts. Our IT technicians perform Remote Network  Monitoring of all critical hardware and software i.e.: Antivirus, Windows Updates, server Logs,  backups, AD and redundancy disk space.

E-mail/chat Support

We serve a diverse range of clientele in different parts of the world by ensuring that their network runs smoothly, and in an error-free atmosphere. We have the professional expertise, state-of-the-art infrastructure and technical resources to handle our clients, Network and Workstations  however complex or sophisticated it is.

Security Audit Services

Our highly skilled professionals rectify security vulnerabilities such as unverified parameters, broken access controls, and buffer overflows found in complex business applications.

Remote Administration Support

We effectively address key issues that business firms and organizations worldwide are facing such as how to support their extensive IT infrastructure with limited budget, in house resources, internal expertise, and professionalism.

Software Support

Our Remote Support Services has proven expertise in effectively managing industry standard servers and software in Microsoft and Novell environments. The scope of our service includes providing technical and operational support. We provide guidance to customers in troubleshooting software related problems.

Remote Desktop Support

Our Remote support technicians understand very well the importance of desktop and Server management, and helps customers to bring their entire network back under control with professional service. We provide comprehensive and cost-effective Remote Desktop Support solutions to clients worldwide.

Database Monitoring

For those who need proactive monitoring and support capabilities for their database environment, we provide reliable and professional solutions.

Customer Support Services

We perform remote online monitoring, analysis and support of the client’s network of systems with a remote network connection. We provide uninterrupted support to your mission-critical legacy applications.
To have a detailed discussion on any of the above remote support services, please email denise@misok.com

Fees and Pricing

Level

  Remote
Support
E-mail

  Server
Monitoring
  Critical

   Desktop
Maintenance
Updates

    Server
 Maintenance
Administration

      Total
   Support  
    Service

Cost Per
 Month

 

 

 

 

 

 

 

Level 1

Addl. Fee

Included

Addl. Fee

Limited

Addl. Fee

$99

Level 2

Addl. Fee

Included

Addl. Fee

Included

Addl. Fee

$150

Level 3

Included

Included

Addl. Fee

Included

Addl. Fee

$250

Level 4

Included

Included

Included

Included

Included

$500

 

 

 

 

 

 

 

 



Please call 918-243-9991 for more information and SLA or Maintenance agreement details.